Etsy, Walmart, eBay Account and Listing Reinstatement

Common reasons for account & listing suspensions include:

• Policy Violations:

  Non-compliance with platform policies, misrepresentation of products, or inappropriate content.

• Intellectual Property Infringement:

  Allegations of trademark, patent or copyright infringement.

• Seller Performance Issues:

  Failing to meet the platform's standards for customer service, high order defect rates, or negative feedback from buyers.

• Payment and Account Verification Problems:

  Issues related to payment processing, unpaid fees, or discrepancies in account information and identity verification.

• Duplicate Accounts:

  Operating multiple seller accounts without prior approval from the platform.

• Counterfeit or Unauthorized Goods:

  Listing items that are counterfeit, replicas, or otherwise unauthorized by the brand owner.

At Cabilly & Co., we offer specialized reinstatement services designed to address these challenges efficiently and effectively. With extensive experience across multiple online marketplaces, our legal team provides tailored solutions to restore your online store's operations with minimal downtime.

Our marketplace account & listing reinstatement services include:

• Detailed Case Evaluation:

  • Analyzing suspension notices to identify specific reasons and violations.
  • Reviewing your account history and transaction records for additional context.
  • Assessing the platform's terms of service and policies relevant to your case.

• Strategic Action Plan Development:

  • Crafting a customized strategy to address all issues cited by the platform.
  • Advising on corrective measures to rectify policy violations.
  • Planning steps to prevent future suspensions and ensure long-term compliance.

• Effective Appeal Preparation:

  • Drafting appeal letters in response to the platform's concerns.
  • Organizing supporting documents, evidence, and testimonials to strengthen your appeal.
  • Tailoring the appeal to align with the specific requirements of each marketplace.

• Direct Communication with Platform Authorities:

  • Handling all correspondence with Etsy, Walmart, or eBay on your behalf.
  • Engaging with seller support teams to clarify misunderstandings and provide additional information.

• Policy Compliance Guidance:

  • Providing detailed explanations of platform policies and how they apply to your business.
  • Recommending best practices for account management and listing creation.
  • Offering updates on policy changes that may affect your operations.

• Listing Review and Optimization:

  • Examining your product listings for compliance with content and quality standards.
  • Suggesting modifications to product descriptions, titles, images, and categories.
  • Assisting in removing or updating listings that violate platform guidelines.

• Multi-Platform Support:

  • Ensuring consistent compliance strategies across all marketplaces you operate in.

• Legal Support and Representation:

  • Advising on legal rights and obligations related to account suspensions.
  • Representing your interests in disputes or escalations beyond standard appeals.
  • Preparing for potential arbitration or mediation if required by the platform's policies.