Cabilly & Co. » Legal Marketplaces Services

Shopify, Etsy, Walmart, eBay Account and Listing Reinstatement

Disruptions caused by account or listing suspensions on platforms like Shopify, Etsy, Walmart, and eBay can significantly impact your e-commerce business’s revenue and reputation.

Our team

Efficient Reinstatement for Your Online Store

At Cabilly & Co., we offer specialized reinstatement services designed to address these challenges efficiently and effectively. With extensive experience across multiple online marketplaces, our legal team provides tailored solutions to restore your online store’s operations with minimal downtime.

Common reasons for account & listing suspensions include:

  • Policy Violations: Non-compliance with platform policies, misrepresentation of products, or inappropriate content.
  • Intellectual Property Infringement: Allegations of trademark, patent or copyright infringement.
  • Seller Performance Issues: Failing to meet the platform’s standards for customer service, high order defect rates, or negative feedback from buyers.
  • Payment and Account Verification Problems: Issues related to payment processing, unpaid fees, or discrepancies in account information and identity verification.
  • Duplicate Accounts: Operating multiple seller accounts without prior approval from the platform.
  • Counterfeit or Unauthorized Goods: Listing items that are counterfeit, replicas, or otherwise unauthorized by the brand owner.

Our marketplace account & listing reinstatement services include:

Detailed Case Evaluation

-Analyzing suspension notices to identify specific reasons and violations.
-Reviewing your account history and transaction records for additional context.
-Assessing the platform's terms of service and policies relevant to your case.

Strategic Action Plan Development

-Crafting a customized strategy to address all issues cited by the platform.
-Advising on corrective measures to rectify policy violations.
-Planning steps to prevent future suspensions and ensure long-term compliance.

Effective Appeal Preparation

-Drafting appeal letters in response to the platform's concerns.
-Organizing supporting documents, evidence, and testimonials to strengthen your appeal.
-Tailoring the appeal to align with the specific requirements of each marketplace.

Direct Communication with Platform Authorities

-Handling all correspondence with Etsy, Walmart, or eBay on your behalf.
-Engaging with seller support teams to clarify misunderstandings and provide additional information.

Policy Compliance Guidance

-Providing detailed explanations of platform policies and how they apply to your business.
-Recommending best practices for account management and listing creation.
-Offering updates on policy changes that may affect your operations.

Listing Review and Optimization

-Examining your product listings for compliance with content and quality standards.
-Suggesting modifications to product descriptions, titles, images, and categories.
-Assisting in removing or updating listings that violate platform guidelines.

Multi-Platform Support

-Ensuring consistent compliance strategies across all marketplaces you operate in.

Legal Support and Representation

-Advising on legal rights and obligations related to account suspensions.
-Representing your interests in disputes or escalations beyond standard appeals.
-Preparing for potential arbitration or mediation if required by the platform's policies.
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Paul Bristow profile picture
Paul Bristow
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Team Cabilly are awesome! Their professionalism and dedication to the task of getting us reinstated has been 1st class.
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Tal Fritag profile picture
Tal Fritag
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Cabilly & Co. is the best legal partner for any Amazon seller. They have extensive experience and expertise in intellectual property and ecommerce law, and they know how to protect your brand and products on Amazon platform. They are also very fast and professional in their work. They respond to your queries promptly, explain everything clearly, and handle all the legal issues. I highly recommend them to anyone who needs legal support for their ecommerce business. They are the best in the field!
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אסף ליאור profile picture
אסף ליאור
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Wonderful experience with Cabillty & Co. Couldn't be more satisfied with the level of service I received. Professional, dedicated, and trusted. No other law firm is as knowledgeable as Cabilly on issues with Amazon. Thanks to Cabilly I got exactly the result I was looking for, without compromises.
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Deborah Roberts profile picture
Deborah Roberts
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As a business owner, I rely on Cabilly & Co for a wide variety of professional legal and consulting support, particularly as it relates to selling on Amazon. We have also recommended this firm to others with the utmost confidence. Cabilly & Co has assisted us with Amazon questions, IP/Patent questions, TM registrations, Purchase Agreements, Amazon Account Transfers, and more. We would like to give special words of thanks to team members: Yael, Shira, Seth, Leon, and Eddo. The team at Cabilly & Co are professional, knowledgeable, patient, experienced, and timely in their communication. 5 Stars!
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Liora Omer profile picture
Liora Omer
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Great service, communication, and execution. Cabilly & Co. registered my business' Trademark in the USA
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binom wieder profile picture
binom wieder
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i hade such a good experience using this company and especially Shahak Leon Netz i came to them with an issue and it got solved in 2 days
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Bryon Stout profile picture
Bryon Stout
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Its rare to find a company who cares so much and willing to put in the extra work needed to get things done. Cabilly & co is that company. When I need them, they are there and ready to help.
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Lior Shitrit Lior Shitrit profile picture
Lior Shitrit Lior Shitrit
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שרות מעולה ומקצועי ביותר, חסכו לי עשרות אלפי דולרים בטיפול בתיק על הפרת זכויות באמזון. ממליץ בחום!!!

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